Comments for My Web - My Way http://www.myweb-myway.com/blog Just another WordPress weblog Wed, 13 Oct 2010 00:39:52 +0000 hourly 1 http://wordpress.org/?v=3.3.2 Comment on Frying Spam by Lars http://www.myweb-myway.com/blog/?p=7&cpage=1#comment-116 Lars Wed, 13 Oct 2010 00:39:52 +0000 http://localhost/sites/mw-mw/blog/?p=7#comment-116 If the solution to the problem is, honestly, to buy something, then I don't mind it, particularly if there's some sort of discount offered for having been inconvenienced in the first place. However, in some support organizations, the reps' pay is partially based on how many upgraded widgets they can sell, and I think that crosses the line - both for the customer and the reps! I would avoid doing businesses with organizations that are that desperate to claw revenue out of what should be a function figured into the cost of doing business in a technical field. If the solution to the problem is, honestly, to buy something, then I don’t mind it, particularly if there’s some sort of discount offered for having been inconvenienced in the first place.

However, in some support organizations, the reps’ pay is partially based on how many upgraded widgets they can sell, and I think that crosses the line – both for the customer and the reps! I would avoid doing businesses with organizations that are that desperate to claw revenue out of what should be a function figured into the cost of doing business in a technical field.

]]> Comment on Frying Spam by Susan http://www.myweb-myway.com/blog/?p=7&cpage=1#comment-115 Susan Wed, 13 Oct 2010 00:32:07 +0000 http://localhost/sites/mw-mw/blog/?p=7#comment-115 Fairly put. Sometime I'd like to read your opinions of tech support people who insinuate sales pitches into customer support calls. Fairly put. Sometime I’d like to read your opinions of tech support people who insinuate sales pitches into customer support calls.

]]> Comment on The Case Against Flash by Lars http://www.myweb-myway.com/blog/?p=23&cpage=1#comment-56 Lars Sat, 04 Sep 2010 00:26:18 +0000 http://www.myweb-myway.com/blog/?p=23#comment-56 I'm not alone in my opinions on Flash, but I can't possibly say it any better than Jared Spool did here: http://www.marketingsherpa.com/sample.cfm?contentID=2529# I’m not alone in my opinions on Flash, but I can’t possibly say it any better than Jared Spool did here:

http://www.marketingsherpa.com/sample.cfm?contentID=2529#

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